Online booking and video clips

The Gaia Travels webpage is clear and easy to use. The first thing that came to my mind when visiting the website is how can I book a villa for example for my family. There's two ways to do that. Option one is to call them but the difficulty is that you have no idea how much time it takes, so for people who are at job, it might be difficult. The other option is to send them e-mail but there are still many people who doesn't have an e-mail address. Of course you can always visit the agency but if you're living in Lapland, for example, how many will bother to go to the office?

Like Finnmatkat.fi  is offering nowadays besides ordinary phone service a "no hurry" phoneline in which the customer tells suitable time for phone appointment and then the employee calls at that time this might be good thing for Gaia Travels also. Personal phone service with no rush. This is what a customer wants. Other option is chatting (for younger people at least) on their website with the salesperson for getting information.

So what they should do is to have the opportunity to online booking. You could look at the villas and trips at home and do the booking whenever it's suits you. That way you would not need to worry about how time consuming it is or if you want to change something and look for more. That way Gaia Travels would get even more customers, I'm sure, because who wouldn't want to rent a villa in Italy? Price examples might attract new clients.

One thing to make the online booking easier would be video clips about the villas and post them on youtube.com for example. When renting a villa online there's no one to tell about the options, you are checking them by yourself. And picture tells you more than a thousand words and video clip even more. Here is an example about a clip:

That way it's also free promotion for the company as you see nearly the whole time the company's contact information below. And seeing a video makes you really want to rent that place! Youtube.com videos don't consume Gaia Travels' bandwidth or require more storage space on the web.